Protecting your personal data is of the utmost priority for us at CHATZIMICHAEL & Co. LP! Please take a moment to read this Privacy Policy and learn how the company under the name "CHATZIMICHAEL & Co. LP," located at the 3rd km of the Trikala Bypass Road in Larissa, Postal Code 41500 (hereinafter referred to as the "Company" or "we" or "us"), acting as the Data Controller, collects, stores, uses, and generally processes your personal data or anonymous general data when you visit the website [email protected] (hereinafter referred to as the “site”) for reasons of analysis, experience improvement, advertising, and protection against malicious actions. Additionally, this Privacy Policy explains how your personal data is used, shared, and protected, the choices you have regarding your personal data, and how you can contact us. If you have any questions about this Privacy Policy or any matter related to the processing of your data and the exercise of your rights, you can reach us at the email address [email protected]. 1. What are personal data? The term "personal data" refers to information of individuals, such as name, postal address, email address, phone number, etc., which identifies or can identify your identity, hereinafter referred to as "Personal Data or Data." 2. What is the Processing of Personal Data? Any action or series of actions carried out with or without the use of automated means on personal data or sets of personal data, such as collection, recording, organization, structuring, storage, adaptation, or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or any other form of disposal, association, or combination, restriction, erasure, or destruction. 3. Is it mandatory to provide your Data? Providing Data to the Company may be necessary to achieve the purposes specified in this Privacy Policy or may be optional. The mandatory or optional nature of providing Data is indicated with an asterisk (*) next to the mandatory personal data. If you refuse to provide the data marked as mandatory on the Websites, it will be impossible to achieve the primary purpose of collecting the specific Data, and it may, for example, be impossible for the Company to fulfill its communication with you. Providing additional Data to the Company, beyond those marked as mandatory, is optional and does not have consequences related to the main purposes of data collection, but providing them helps optimize the quality of the services provided. 4. What Data do we collect? We ensure that we collect only the absolutely necessary Personal Data, which is appropriate and clear for the intended purpose. This Data includes: Data during the completion/use of the contact form Mandatory: email address (e-mail)* Mandatory: first name, last name, postal address, phone number for us to contact you. We also collect the following anonymous data to offer the best possible website experience (hereinafter “site”), including technical information about your internet connection and browser, as well as your computer’s country and telephone code, the web pages you visit during your visit, the advertisements you click on, and any search terms you entered. Learn more about Cookies below!!!! 5. How do we use your Data? We want to offer you the best possible experience during your browsing. To achieve this, it is necessary to get an understanding of you (always anonymously) by combining the Data we have collected. We then use your Data to offer you deals on products and services that may interest you. Data protection legislation allows us to do the above within the framework of our legitimate interest and the need to understand our customers to provide the highest possible level of service. Finally, we inform you that your Data is processed either by the Company’s specially authorized personnel or through IT systems and electronic devices by the Company and exceptionally by third parties, who, having contractually committed to maintaining confidentiality and protecting your Data, carry out tasks necessary to achieve the purposes strictly related to the use of our Websites, their services, and the sale of products through our Websites. Contact: The Company uses your Data to respond to the requests/questions you submit and to complaints. The information you share with us enables us to manage your requests and respond to you in the best possible way. We may also keep a record of your requests/questions to us to better respond to any future communication. We do this based on our contractual obligations to you, our legal obligations, and our legitimate interests to provide you with the best possible service and to improve our services based on your personal experience. Sometimes, we will need to share your Data with a third party providing a service (such as courier delivery or a technician visiting your premises). Without sharing your personal data, we would not be able to fulfill your request. For sharing information about our products, services, and events: Newsletter/Offer Submission: With your consent, we will use your personal data, preferences, and transaction details to inform you via email, internet, phone, and/or social media about relevant products and services, including personalized offers, discounts, etc. Of course, you can revoke this consent at any time. Push notifications: Depending on your browsing, you can receive notifications about our offers, news, after having previously given your consent. Naturally, you have the option to revoke this consent at any time. For the operation, improvement, and maintenance of our business activity, products, and services: We develop with your best interest in mind. We work intensively to improve the provision of services of the systems for the products we offer you. We do this based on our legitimate business interests. We want to offer you deals and suggestions that are more relevant to your interests. To help us shape a better and broader picture of you, we combine your personal or anonymous data gathered throughout our relationship. This helps us tailor your experience and decide which inspiration or content to share with you and your customers. To display the most interesting content on our Websites or Apps, we will use the Data we retain about your favorite products. This is done based on your consent to receive Apps notifications or, for the Websites, your consent to place cookies on your device. For example, we may display a list of products you recently viewed or offer recommendations based on your purchase history and any other Data you have shared with us. To send you survey and evaluation requests to improve our services. These messages will not include promotional content and do not require prior consent when sent via email or text message (SMS). We have a legitimate interest in doing so, as it helps our products or services be more relevant to you. Of course, you are free to refuse to receive these requests from us at any time by updating your preferences in your online account. For the protection of rights, property, or safety, ours or others: Protection of your account from fraud and other illegal activities: This includes using your Data to maintain, update, and protect your account. We also monitor your browsing activity with us to detect and quickly resolve any issues and protect the integrity of our website. All of the above is part of our legitimate interest. Who are the recipients of your Data – How is your Data shared? Access to your Data is granted to the absolutely necessary personnel of the Company, who are committed to maintaining confidentiality, and the businesses or third-party service providers that cooperate with us, who process your Data as Processors on our behalf and according to our instructions. Sharing by you: When you use certain social media features on our Websites or Apps, you may create a public profile that includes information such as a username, profile picture, and city. You can also share content with your friends or the public, including information about your interactions with the Company. We encourage you to use the tools we provide to manage sharing on the Company’s social media to control the information you make available through the Company’s social media features. Here is the policy we apply to those with whom we share your Data according to the above: We only provide the anonymous information needed to perform their specific services. They can only use your Anonymous Data for the exact purposes we specify in our contract with them. We work closely with them to ensure that your privacy is respected and protected at all times. If we stop using their services, any data you hold will be deleted or anonymized. How do we ensure that the Processors respect your Data? The processors on our behalf have agreed and are contractually bound to the Company to: Maintain confidentiality, Not send your Data to third parties without the Company’s permission, Take appropriate security measures, Comply with the legal framework for the protection of personal data, particularly Regulation 979/2016/EU (otherwise known as GDPR). International Transfer of Anonymous Data: The personal data we collect (or process) within the framework of our Websites and Apps will be stored in Greece. However, some of the recipients of the Data with whom the Company shares your Personal Data may be located in other countries besides the one in which your Personal Data was originally collected. The law in those countries may not provide the same level of data protection as the country where your Personal Data was initially provided. However, when we transfer your Personal Data to recipients in other countries, including the United States, we commit to protecting your Personal Data as described in this Privacy Policy and in accordance with applicable law. We take steps to comply with applicable legal requirements for transferring personal data to recipients in countries outside the European Economic Area or Switzerland that do not ensure an adequate level of protection. We use various measures to ensure that your Personal Data transferred to these countries enjoy adequate protection under data protection rules. These include signing Contractual Clauses, certifying that the recipient has adopted European binding rules or adheres to the Privacy Shield between the EU-US and Switzerland-US. How long do we retain your Data? We retain your Personal Data for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy (unless a longer retention period is required by applicable law). Generally, this means that we will retain your Data for as long as you have an account with the Company. Regarding your personal data related to product purchases, we retain this data for a longer period to comply with our legal obligations (such as tax and commercial laws and for warranty purposes). In case we collect anonymous data or your personal data and do not need to keep it, we will securely delete or anonymize it. What are your rights regarding your Personal Data? You have the right to: Access your Personal Data; Request rectification of incorrect or inaccurate data; Request erasure of your Personal Data; Restrict processing of your Personal Data; Object to processing your Personal Data; Request a copy of your Data in electronic form; Withdraw your consent, where the processing is based on your consent; If you wish to exercise any of the above rights, you can contact us via email at [email protected]. How do we protect your Data? We are committed to protecting your Data and employ appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. These measures include encryption, pseudonymization, and regular monitoring of our systems to prevent and respond to potential data breaches.